Chef d'équipe des services, magasin

Résumé du poste

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations.

Détails du poste

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations. Candidates must have 1-3 years of experience in a similar retail role and a proven ability to influence peers. Strong problem-solving, time management, and customer service skills are required for this position.

Ce que vous ferez

The Service Team Lead supports all sales floor areas by ensuring the team executes the Sephora sales model and provides exceptional customer service. They are responsible for visual merchandising standards, managing sales objectives, and overseeing daily store operations.

Exigences

Candidates must have 1-3 years of experience in a similar retail role and a proven ability to influence peers. Strong problem-solving, time management, and customer service skills are required for this position.

Avantages

• Performance bonuses
• Competitive benefits program
• Training and development initiatives

Compétences indiquées

• Gestion du temps · Souhaitée
• Service à la clientèle · Souhaitée
• Résolution de problèmes · Souhaitée
• Coaching · Souhaitée
• Team Leadership · Souhaitée
• Opérations de vente au détail · Souhaitée

Autres compétences pertinentes

Relevées dans la description du poste. Confirmez les exigences importantes ci-dessus.

• Customer service
• Sales management
• Visual merchandising
• Team leadership
• Problem solving
• Time management
• Influencing skills
• Staffing
• Retail operations
• Coaching

Domaines d’emploi

• Retail
• Customer Service & Support
• Management & Leadership
• Sales

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